FAQ

FAQ

Where does Johnn Johnn's deliver to?

We deliver to the Darwin and Palmerston areas. 

 

Do you ship outside of Darwin City?

Johnn Johnn's does not deliver outside of Darwin City. This website is to streamline online orders for our customers.

 

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

 

Discounts & Promotions?

We run discounts and promotions all year, so stay tuned for exclusive deals.

 

Can I return my product?

The products are exempt from being returned. Perishable goods such as our gelato, cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.  

 

Can I sign up to your newsletter?

Yes! Just enter your email at the checkout, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.

 

Specific dietary requirements?

If you have specific dietary requirements, please refer to our supplier's nutritional website for further information.